Privacy Policy

Privacy Policy

Customer Privacy

China Matchers are committed to protecting the privacy of its customers. We will only use the information that we collect about you lawfully (in accordance with the updated Data Protection Act 2018). We collect information about you to process your order and to provide you with the best possible service. We only send promotional email or mail to you with your prior consent and do not pass any of your information to third parties without first gaining your explicit consent.

Details we require

We need to collect the following information from you in order to process your order and notify you of the status of your order.

  • Your Name
  • Company Name
  • Address
  • Email address
  • Credit or Debit card details

We will never collect sensitive information about you without your explicit consent, however additional information you may provide us with may be used to personalise your visits to our web site.

You can check the information that we hold about you by logging into our web site and using the contact us form on our “About Us, China Matchers, Hertfordshire, UK” page, or emailing enquiries@chinamatchers.co.uk. If you find any inaccuracies we will delete or correct it promptly.

Security of personal information

When you enter credit card information on the China Matchers web site we use secure servers to ensure that all details are encrypted at your browser before they are sent to us. We store credit card details in an encrypted way within a secure database. The servers are physically secured in a dedicated data centre.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should log onto our website and use the contact us form on our “About Us, China Matchers, Hertfordshire, UK” page or email us at enquiries@chinamatchers.co.uk.

GDPR COMPANY POLICY:

What Information do we collect and how is this collected?

We only collect personal information if we have your permission, or we have reasonable commercial reasons for doing this.
We will only collect the minimum amount of information we need to do these things.

We may collect the following data to enable us to process your order, or handle your enquiry, such as your name, home post code, e-mail address, telephone number, purchasing preferences and history, plus various other data. This data may be collected when you order a product, use our website, or by communication to us by email, phone and by other means.

When you pay us, we will record details of the financial transaction but do not directly store your debit or credit card information. Online payments are made through our website but are processed securely by a third-party payment provider: we do NOT store any details of your credit / debit card.

If you use our website we may record your IP address, registration details and your browsing history such as the pages you have visited within our sites.

We do not share personal data with third parties for marketing purposes, other than with the direct consent of the individual(s) which may be withdrawn at any time.